TERMS & CONDITIONS

The following terms and conditions listed below apply to the purchase of goods between you and Madeleine Carroll. By using this site, you are acknowledging and agreeing to these terms and conditions. Please note these terms and conditions may be amended or modified at anytime without any prior notice. If you would like any further information or clarification of these terms and conditions please feel free to contact us.

PRODUCT DISCLAIMER

Madeleine Carroll does her utmost to ensure all products are displayed as accurately as possible. However, she cannot guarantee that the colours represented or shown on the website exactly match the actual product. Please also note, since each product is made by hand, there will be some variations to the pictures shown.

Although Madeleine Carroll takes great care in ensuring accuracy of stock levels, occasionally items do sell out. If an item you have ordered is out of stock, you will be notified via email. Any changes will be reflected in your order total as well as your shipping confirmation.

If there is an error in the price of goods you have ordered, Madeleine Carroll will let you know as soon as possible. If such an event occurs, you can cancel your order or reorder at the correct price. If you are unable to be contacted, your order shall be cancelled and any payments refunded.

PRIVACY

Madeleine Carroll is dedicated to ensuring the privacy of your personal information. It is her sole purpose to comply with Australia’s privacy laws and to make sure the privacy policy continually meets all legal requirements to maintain your privacy.

When you make a purchase on this website it collects the following information:

  • Your name

  • Your Billing Address

  • Your Shipping Address

  • Payment information (including credit card numbers, email address and phone number).

All this information will be used solely by Madeleine Carroll to conduct her business and to provide you with a better service.  Your information will not be disclosed to any third parties, other than for the purpose of processing payments.  Madeleine Carroll will only ask for and use relevant personal information as necessary.

For more information about the National Privacy Principles, see the Federal Privacy Commissioner’s website: http://www.privacy.gov.au

SECURITY

Madeleine Carroll is confident that your information is secure when purchasing items through her online store. Any personal information given to Madeleine Carroll will be protected. Madeleine Carroll takes considered care to make sure the website is as secure as possible.

PAYMENT CHECKS

All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuing institution refuses to authorise payment to Madeleine Carroll, your order shall not shall not bed dispatched and Madeleine Carroll is not liable for any delay or non-delivery of orders. The payments are made on the website through Stripe or PayPal and are done safely through the PayPal or Stripe platform. You can still purchase through PayPal or Stripe with your card without having a PayPal or Stripe account.

RESPONSIBILITIES OF THE CUSTOMER

It is the sole responsibility of the customer to make sure that all their given information is complete and accurate. In circumstances where information given by the customer is incomplete, misleading, or incorrect the customer will be liable for any costs involved in resolving the matter.

LIABILITY

Although Madeleine Carroll takes great care in ensuring the information on the website is as accurate as possible, she cannot make certain warranties. The extent of her liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by the customer in the relevant transaction.

Madeleine Carroll takes all reasonable care – in so far as it is in her power to do so – to keep the details of your order and payment secure, but in the absence of negligence on her part she cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the site.

COPYRIGHT

Copyright and Intellectual Property of this website are owned by Madeleine Carroll. All trademarks, service marks and photography are the property of Madeleine Carroll.  No use of these may be made without prior written consent. Madeleine Carroll understands however that our images may be used on personal blogs as long as credit is given to Madeleine Carroll with a link to our website.

LINKS TO OTHER WEBSITES

The Madeleine Carroll website may contain links to other websites of interest. However, once you have used these links to leave the site, you should note that Madeleine Carroll has no control over that other website. Therefore, Madeleine Carroll cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.